Babylist Shop Purchases

Placing an Order

• Does Babylist price match with other retailers?
• What forms of payment do you accept?
• How do I change or cancel my Babylist order?
• How do I add a gift message?
• Can my gift be wrapped?
• Why does my order include sales tax?

Buy Now, Pay Later

• Buy Now, Pay Later with Klarna
• Buy Now, Pay Later with Afterpay
• Can I use a Buy Now, Pay Later method to purchase from my registry?
• Can I use my Babylist gift cards if I pay with using a Buy Now, Pay Later method?
• Can I return my Babylist Shop order if I used a Buy Now, Pay Later method to pay?
• Buy Now, Pay Later and Capital One

Babylist Shipping

• What is your current processing time?
• What are your current shipping time frames?
• How much is shipping at the Babylist Shop?
• How much is the furniture shipping surcharge?
• How much is shipping to Alaska and Hawaii?
• Where does the Babylist Shop ship to?

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Babylist Order Issues

• There’s an issue with my order, what do I do?
• My order arrived damaged or missing pieces. What do I do?

Babylist Order Status

• How can I look up my Babylist Shop order?
• Where is my Babylist order?
• Why has my tracking page not updated?
• My order says it was delivered but I haven't received it yet. Where is it?

Babylist Returns

• What is your return policy?
• Can I exchange an item purchased from Babylist?
• How do I return something I bought myself?
• How do I return a gift purchased from the Babylist Shop?
• Why can’t I start my Babylist return?
• How can I track my Babylist return?

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Babylist Gift Cards

• How can I use my Babylist gift card?
• How can I purchase a Babylist gift card?
• How are Babylist gift cards delivered?
• Can I use my Babylist gift card at other stores?
• Do Babylist gift cards expire?
• Where can I check my Babylist gift card balance?

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