If your order arrived damaged or is missing parts, contact support so we can help resolve the issue.
Before you contact support
Keep the item, all packaging, and any included materials.
Contact support
Reach out to our support team and include the following details:
- A description of the issue (damage or missing parts)
- Photos or a video showing the problem
- A photo of the shipping box (if available)
- Your Babylist order number
- Your name and shipping address
What happens next
Our support team will review your request and provide next steps based on your situation.