Mistakes can happen, and when they do, we're here to help! If you have a question or concern about your order, reach out to us right away. Be sure to include the following information to prevent any delays:
- Description of the error
- Attach a photo or video of the product(s)
- Photo of the shipping box
- Your Babylist Shop order number (BLS-#######)
- Include your name and best shipping address
Once your request is received, one of our Happiness Heroes will help with the next steps. In some cases, you may be provided with a prepaid return label, so we recommend you hold onto the item or packaging you've connected with our team.