What's your return policy?

If you purchased an item or received a gift purchased directly from the Babylist Store, we are happy to accept returns within 90 days of the sale date. Returned items must be in the same condition received, unopened and in the original packaging. We do not accept returns on opened or used items.

  • We offer refunds to the original method of payment or as a Babylist Store credit. If any portion of your order was paid for using a Babylist Gift Card or store credit, funds will be returned to the gift card first and then the credit/debit card originally used for payment.
  • Refunds are issued within 3-5 business days after your return arrives to our warehouse. Once the return has been processed, you’ll receive a final confirmation email containing refund information.

If your order starts with BLS:

To return a gift purchased from your registry, click the return link next to the item(s) you’d like to return from your Gift Reservations page.

To return any non-gift item(s), just head to our Returns Center to begin.

If your order does not start with BLS, please contact our Happiness Heroes with the Babylist order number and item information. From there, we will issue a pre-paid return shipping label so you may return your gift at no cost!