We are happy to accept returns on items purchased directly from the Babylist Store within 90 days of the sale date. Returned items must be in the same condition received, unopened and in the original packaging. We do not accept returns on opened or used items. You can find our return policy here.
To return a Babylist store gift, from our website, click on "Gift Tracker" at the very top of your registry.
Find the BLS item you’d like to return on your "Gift Tracker" page and click RETURN. Please note: The gift giver will not be notified of your return.
You’ll be taken through a process that allows you to create and print a prepaid shipping label. Please note: This can only be done on the website- NOT in the app. The label will be for FedEx, so you’ll want to be sure to drop your return off at one of their local stores. Don't forget to ask for a drop-off receipt!
Once your return is delivered to us, you’ll receive a delivery confirmation email. We'll issue a refund in the form of Babylist Store credit within 3-5 business days after your return arrives to our warehouse. Once the return has been processed, you’ll receive a final confirmation email containing refund information.