How do I return a gift?

We are happy to accept returns on items purchased directly from the Babylist Store within 90 days of the sale date. Returned items must be in the same condition received, unopened and in the original packaging. We do not accept returns on opened or used items.

  • We offer Babylist Store credit for returns on gifts purchased directly from our store.
  • Refunds are issued within 3-5 business days after your return arrives to our warehouse. Once the return has been processed, you’ll receive a final confirmation email containing refund information.

If your order starts with BLS:

To return a gift purchased from your registry, click the return link next to the item(s) you’d like to return from your Gift Reservations page.

To return any non-gift item(s) or a gift that is not attached to your registry under Gift Reservations, just head to our Returns Center to begin.

If your order does not start with BLS:

Please contact our Happiness Heroes with the Babylist order number and item information. From there, we will issue a pre-paid return shipping label so you may return your gift at no cost!

Purchases from Other Stores

We ask your guests for all the information you’ll need to make returns easier. Visit your Gift Reservation page for the purchaser’s name and email address, along with other order information they’ve provided to us. If you need help, our Happiness Heroes are happy to direct you to the right folks to make your gift returns.