Troubleshooting
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The "Add to Babylist" button is asking me to login
You need to "allow all 3rd party cookies" in your browser settings. Here are directions if you need help. If you continue to have trouble, please contact our Happiness Heroes.
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My Babylist button isn't working!
Here are some videos to help with installation. Choose the browser you are using and follow the directions: Chrome Firefox Internet Explorer Safari You'll also want to make su...
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Why can't my friends and family find my Babylist registry?
Most likely, you have your Registry Visibility set to "Hidden", meaning people can only access your Babylist if they have your unique URL. Here is how the visibility settings wo...
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Why can't I add [insert store here] to my registry?
You can! The magic of Babylist is in the "Add to Babylist" browser button (or in the "Add Items" section of our app). Go here to get the browser button. If you're having troubl...
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Why are my reserved gifts still on the registry?
Since you are the account owner, your default view is to see "All Gifts." This includes gifts that are both available and reserved by your gift givers. Are you using a Compute...
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Why don't my items show up after a transfer?
After the initial transfer of your items from another retailer to Babylist, the list will not automatically update. The transfer only moves over the items that are on the list a...
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How many items can I add to my registry?
The number of items you can add to your Babylist is capped at 1000.
