Troubleshooting
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How do I find my Babylist order history?
Log in to your account using a computer and click your name in the top right corner. Select “My Orders” from the account drop down menu. If you are logged in, a direct link is h...
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When will this item be back in stock?
While we cannot provide specific in stock dates for Babylist store items, we do offer email alerts for our registrants. Are you using a computer? If you are logged in to your r...
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Why can't my friends and family find my Babylist registry?
Most likely, you have your Registry Visibility set to "Hidden." This means people can only access your Babylist if they have your unique URL. Here is how the visibility settings...
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How do I return a gift purchased from another retailer?
Returns are processed by the retailer where they were purchased. If your gift was purchased from another retailer, you'll want to contact them and let them know you need to make...
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My Babylist button isn't working!
Here are some videos to help with installation. Choose the browser you are using and follow the directions: Chrome Firefox Internet Explorer Safari You'll also want to make su...
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Why is the "Add to Babylist" button asking me to log in?
You'll want to "allow all 3rd party cookies" in your browser settings. Here are step by step directions if you need assistance. Please contact our Happiness Heroes if you hav...
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I transferred a registry, why are some items missing?
When you transfer a store registry, we will move all available items over to your Babylist. Items that are out of stock or unavailable online will not be transferred over. Items...
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Which browser versions does Babylist work on?
Babylist works best on Chrome, Firefox and Safari. If you’re using Microsoft Edge, it doesn't support bookmarklets like our “Add to Babylist” button but here's a workaround: 1)...
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How many items can I add to my registry?
Our system isn’t able to add more than 1000 items to a registry. If you need additional items added, you can create a second registry.
