We're here to help you get back on track as quickly as possible. If you’re having technical difficulties with Babylist, check out the solutions below for the most common problems.
Can’t Log In:
If you're having trouble logging into your Babylist account, try the following steps:
- If you created your Babylist account using your Apple ID or Google account, you can tap the "Log In With Google" or "Log In With Apple" button.
- If you’re still having trouble, reset your password here. Just follow the link in the email to set a new one.
- If you created your Babylist account using your Apple ID, you can sign in by tapping the Log In With Apple button.
- You can also reset your password.
- Just a heads-up, if you set your Apple email to private at signup, you would need to enter the specific email assigned by Apple.
- To find the Apple email for your Babylist account:
- Go to your phone’s Settings and tap your name.
- Select Sign in with Apple.
- Choose Babylist.
- The email assigned to your Babylist account should be under Hide My Email.
- To find the Apple email for your Babylist account:
- Just a heads-up, if you set your Apple email to private at signup, you would need to enter the specific email assigned by Apple.
- You can also reset your password.
If you need help logging in to your Apple account, you'll need to contact Apple for more information.
Trouble Finding Your Registry:
If you have more than one registry on Babylist, it's easy to switch between them:
From your Home page or Registry view, click the caret next to your registry name at the top. A dropdown menu will appear showing all your registries—just select the one you'd like to view or edit.
This is especially useful if you’ve created registries for different children or events. Make sure you’re viewing the correct one when making updates or sharing with friends and family!
If you're still having trouble:
- Try logging in with a different email address you might have used.
- If you're looking for someone else's registry, check out How do I find a Babylist registry?
Page Not Loading or Displaying Correctly:
Try these quick fixes:
- Refresh the page.
- Open Babylist in a different browser (Chrome, Safari, Firefox, or Edge).
- Try using an incognito or private browsing window.
- Disable any browser extensions.
- Switch to a different device or network if possible.
Seeing an Error Message:
If you're getting a specific error message (like “Something went wrong”), try the following:
- Take a screenshot of the error.
- Note what you were doing when it happened.
- Clear your cache and cookies, then refresh.
- Try on a different browser or device.
If the issue persists, let us know and include:
- A screenshot of the error
- A description of what happened
- The browser/device you're using
Need More Help?
We're here for you! Reach out to our Customer Support Team any time. We’re happy to help get things sorted quickly.