Sometimes things don't go as planned. We know how frustrating receiving a damaged item can be. If your order arrived damaged or missing pieces, we're here to help. (Don't throw away the item or packaging so we can find the best solution.)
If you have any questions or concerns about the condition of your order, reach out to us right away. When contacting us, please be sure to include:
- Description of the issue
- Attach a photo or video of the product(s)
- Photo of the shipping box
- Your Babylist Shop order number
- Include your name and best shipping address
Once your request is received and reviewed, one of our Happiness Heroes will be in touch with the next steps.