How do I cancel a gift I've reserved but not yet purchased?

If for any reason you don't end up buying the items you reserved, search for the email we sent you about your gift reservation. The email will be titled: "Did you buy this gift from Name's Registry?" If you click on "Cancel Reservation" within that email, you will be redirected to your reservation page where you can proceed to confirm your cancellation. 


If you can't find an email from us about your reservation, be sure to check your spam folder. If you have access to the registry you were shopping off of, you can also click on the item you had originally reserved directly from the registry to have the link to your reservation page sent to you via email.

Since gift reservations never expire, it is very important to unreserve gifts you don't plan to buy so someone else can purchase them.

If you still can't locate your confirmation email, contact our Happiness Heroes and we’ll be happy to help you unreserve your gift.