How do I cancel a gift I've reserved but not yet purchased?

If for any reason you don't end up buying the items you reserved, search for the email we sent you about your gift reservation. The email will be titled: "Your gifts for Registrant's Name (and what to do next)". If you click on the link on that email, you will be able to remove your reservation. From there, you will see a blue "remove" link in the item's box.  That will put the gift back on the available list for someone else to purchase. 

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If you can't find an email from us about your reservation, be sure to check your spam folder for it. Since gift reservations never expire, it is very important to unreserve gifts you don't plan to buy so someone else can purchase them.

If you can’t find your confirmation email, contact our Happiness Heroes and we’ll be happy to help you unreserve your gift.