We try our hardest to make sure your orders are received error-free but we can’t always catch them all. If you received an error with your order, we're here to help.
Our goal is to provide the best personalized solution to you for any issue that may arise. If you have any questions or concerns about your order, reach out to us right away. The best way for our team to handle your request is to reach out to our Happiness Heroes right away here along with the information below so that we can expedite your resolution:
- Description of the error
- Attach a photo or video of the product(s)
- Photo of the shipping box
- Your Babylist Shop order number
- Include your name and best shipping address
In some cases we may provide a prepaid return label for the products received in error, so we recommend you do not dispose of the item or packaging until then.
Once received, your request will be reviewed and one of our Happiness Heroes will be in touch with the next steps.